Returns & Exchanges

At Luvele, we stand behind the quality of our appliances and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your new kitchen tool isn't the perfect fit for your home, we make the return and exchange process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all manuals, accessories, and components are included to qualify for a full refund.

• 3.
  Ship to Luvele

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund back to the original payment method within 5-7 business days.